MODELO 2 B
DELIVERY/RETURN/EXCHANGE
Shipping
- Free shipping may apply on eligible orders
- EU: 3–7 business days
- International: 7–21 business days
- Shipping costs are calculated at checkout
- All orders include tracking via email
- Import duties & taxes are covered for UK, EU & NO
Returns & Exchanges
- Returns or exchanges can be requested within 100 days of delivery
- Items must be unused and in original packaging
- Return shipping costs are the customer’s responsibility unless the item is defective or incorrect
Refund Policy
- Approved refunds are processed to the original payment method within 14 days
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Frequently Asked Questions
Absolutely. Every purchase made on our site is protected with advanced security measures, including site certificate servers and SSL encryption.
Here’s how we ensure a secure shopping experience:
- Secure Connections: Our checkout process uses secure connections, indicated by the "https" prefix and a lock icon in your browser’s address bar.
- Fraud Prevention: Our payments team carefully reviews transactions to detect and prevent fraudulent activity. In some cases, we may contact you for additional information before confirming your order.
Your safety and privacy are our top priorities, so you can shop with confidence.
We process and ship your order after all payment and delivery details have been approved. The delivery cost will be displayed at checkout once you’ve selected your shipping address.
Delivery Times:
- Regular Shipping: Delivered within 7 - 10 business days.
- Expedited Shipping: Delivered within 3 - 5 business days.
Important Notes:
- You can track your order’s progress through the Order History section of your account or the follow the link for the tracking number, in the mail we have sent.
- Any delivery times provided are estimates, and we cannot be held responsible for delays beyond our control.
If you have questions about shipping or need further assistance, let us know!
We handle your personal information in line with the applicable Privacy Policy outlined on our site. We also implement reasonable measures to protect your personal data from unauthorized access, use, or disclosure.
For more details, please refer to our full Privacy Policy, which can be found in the Policy section of our website.